Eligibility for Money Back

1. To be eligible for the 15-day money-back guarantee, your request must be made within 15 days of purchase and must meet the applicable terms.
2. The refund policy is applicable only for new purchases and first-time users.
3. Users who already have an account with us are not eligible for any refund.
4. If we find that the Shared Hosting account was used for bulk emailing or spamming, no refund will be issued, and your account may be suspended.
5. If we find that the Shared Hosting account was used solely for temporary file or data storage, no refund will be issued, and your account may be suspended.
6. If we find that the Shared Hosting account was used for any illegal activity, no refund will be issued, and your account may be suspended.
7. Refund requests must be submitted through our official support channels by creating "Ticket" within the eligibility period.
8. Refunds will be processed within 3 business days of approval, and the amount will be credited back to the original payment method after deducting the payment gatway charges.
9. Refunds will not be issued for any add-ons, domain registrations, or any services purchased in conjunction with hosting plans.
10. If you have violated our Terms of Service or the Acceptable Use Policy, you will not be eligible for a refund.
11. We reserve the right to deny any refund request that we deem to be fraudulent or abusive in nature.
12. Refunds will not be processed for accounts that have been terminated due to a violation of our policies.
13. If you change your mind after receiving a refund, you will not be eligible to reapply for the same service under the refund guarantee.
14. Refunds are only applicable to new hosting services, and hosting package upgrades are non-refundable.
15. Accounts that exceed the fair usage limits outlined in our hosting terms may not be eligible for a refund.
16. Trial or promotional plans are not eligible for a refund unless explicitly stated otherwise.
17. Multiple refund requests from the same user or billing details may be flagged and denied.
18. We do not offer partial refunds for cancellations made after the 15-day period.
19. Failure to provide required verification or documentation may result in refund denial.
20. Refunds will be initiated after deducting the applicable payment gateway fees.